What they offer

Provides one phone number for council services, including rates and the rates rebate for people on a low income, libraries, halls, rubbish, noise and street repairs. Helps older people reach the right council team without needing to use a computer.

Cost

Free

When

Phone service seven days

More

One number for rates, the rates rebate for people on a low income, libraries, halls and community centres, rubbish and recycling, dog registration, noise, and footpath and street repairs.

Address

Franklin service centre and libraries; phone service

Contact details

Report a change

Phone numbers, places and times change. If something on this page is wrong, tell us. You do not need an account.

Tell us what you noticed about Auckland Council contact centre. You do not need to know the right details. For example: the phone number does not work, or the group has moved.

Do you know the correct details? (optional)

Only fill in what you know. For example, if they have a new phone number, type it below and leave the rest empty. An empty box means you are not suggesting a change.

For example: 09 238 1234

For example: office@example.co.nz

For example: www.example.co.nz

The street address, or where to find them

The days and times they are open

For example: free, or $5 a session

So we can check the details with you.

Nothing changes on this website until Age-friendly Franklin has checked your report.