What they offer

Practical home support following an ACC-covered injury, helping people recover safely and maintain independence. Assistance may include cleaning, meals, shopping, showering and dressing, with support tailored to assessed injury-related needs.

Cost

ACC pays approved home support. Eligibility and level of assistance depend on injury-related assessment

When

Support can be requested after ACC accepts an injury claim. Claims team: Monday–Friday, 8am–6pm

Address

Home-based service; ACC support coordinated by phone, online and through contracted providers

Contact details

Report a change

Phone numbers, places and times change. If something on this page is wrong, tell us. You do not need an account.

Tell us what you noticed about ACC – Home and Community Support. You do not need to know the right details. For example: the phone number does not work, or the group has moved.

Do you know the correct details? (optional)

Only fill in what you know. For example, if they have a new phone number, type it below and leave the rest empty. An empty box means you are not suggesting a change.

For example: 09 238 1234

For example: office@example.co.nz

For example: www.example.co.nz

The street address, or where to find them

The days and times they are open

For example: free, or $5 a session

So we can check the details with you.

Nothing changes on this website until the Franklin Seniors Forum has checked your report.

Other support services listings in the same part of Franklin.